> ## Documentation Index
> Fetch the complete documentation index at: https://docs.agen.co/llms.txt
> Use this file to discover all available pages before exploring further.

# The AgenShield menu bar offers to install Claude Code

> On AgenShield 2026.9.1 and earlier, the menu bar can show a card saying Claude Code is not installed and offering to install it, even when it is installed. What it means and what to do.

## What you are seeing

The AgenShield menu bar shows a card:

> **Claude Code** — Not installed. Install & shield with AgenShield. **Install**

It can appear even though Claude Code is installed, and even while the **Agents**
count in the same menu includes it.

A related symptom on some Macs set up by hand from the command line: running
`claude` in a terminal prints

```text theme={"theme":{"light":"snazzy-light","dark":"dark-plus"}}
Claude Code is not yet shielded. Please shield it using the AgenShield menu bar app, then try again.
```

and Claude Code does not start.

## What it means

Both come from an earlier generation of AgenShield that ran AI agents from a
separate copy it installed and managed itself. Current versions protect an agent
where it is already installed: your organization's policy applies to it without
AgenShield installing, reinstalling or wrapping anything.

The card checked for Claude Code in only a few fixed locations, so it missed
common installs — for example through Homebrew or a Node version manager — and
Macs set up by device management. The terminal message comes from an old
AgenShield `claude` launcher that some manual installs placed ahead of the real
Claude Code on your `PATH`.

Your protection is not affected by either. The status card at the top of the
menu still shows whether the Mac is protected.

## What to do

* **Ignore the card, and do not choose Install.** It would install a separate copy
  of Claude Code and several developer tools on the Mac, which AgenShield does
  not need.
* **If `claude` prints the message above**, update AgenShield. To confirm it is
  the old launcher first, run:

  ```bash theme={"theme":{"light":"snazzy-light","dark":"dark-plus"}}
  which -a claude
  head -3 "$(which claude)"
  ```

  The first result is the old launcher when its first lines mention
  `AgenShield Claude Code Launcher`. The next result in the list is your own
  Claude Code.

## Versions

* **Affected:** `2026.9.1` and earlier.
* **Fixed in:** the first release after `2026.9.1`. AgenShield never offers to
  install or wrap an AI agent. The update removes the old `claude` launcher and
  puts back any Claude Code it had replaced, and it only ever touches files that
  AgenShield itself wrote.

## When to escalate

Collect a diagnostics bundle (see [Collecting
diagnostics](../troubleshoot/collecting-diagnostics.mdx)) and contact support if, after
updating:

* the card still appears; or
* `claude` still prints the message above, or no longer starts at all.


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