> ## Documentation Index
> Fetch the complete documentation index at: https://docs.agen.co/llms.txt
> Use this file to discover all available pages before exploring further.

# An Old Company Message Stays in Claude Code

> Why Claude Code can keep showing an earlier company message next to the current one after AgenShield was reinstalled, and how to remove it.

Claude Code's startup banner can show a company message your organization no
longer uses, next to the current one. Often only one is visible, with
**1 more notice hidden** below it.

## What this means

AgenShield adds your organization's company message to Claude Code's settings.
On affected versions, uninstalling AgenShield left that message in place and
removed AgenShield's record of having written it. After a reinstall, AgenShield
treats the old message as one you added yourself, so it never removes it. It
only adds the current message next to it.

Affected: 2026.10.4 and earlier. Later releases remove the messages AgenShield
wrote when you uninstall. A message left behind by an earlier uninstall still
has to be removed by hand once.

## How to confirm

```bash theme={"theme":{"light":"snazzy-light","dark":"dark-plus"}}
jq '.companyAnnouncements' ~/.claude/settings.json
```

The issue is present when the list holds a message your organization no longer
shows.

## How to recover

Edit `~/.claude/settings.json` and delete the old entries from
`companyAnnouncements`, keeping any message you added yourself. AgenShield does
not add them back. Restart Claude Code to see the change.

## When to contact support

Contact support if the old message comes back after you remove it, or if it
appears on a version later than 2026.10.4. See
[Collecting diagnostics](https://docs.agen.co/troubleshoot/collecting-diagnostics.md).


This documentation is built and hosted on [Mintlify](https://mintlify.com), a developer documentation platform.